FAQs

Below FAQ are some common concerns of our clients before purchasing the items.
If you have other questions, please just send it to starrydivacs@gmail.com.

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Questions

At StarryDiva, each piece is a true work of art, crafted with love and expertise. Inspired by founder Luna's passion for dance, our creations aim to capture the essence of individuality and creativity. No mass-produced outfits here; each piece is a one-of-a-kind masterpiece.

Our customization process revolves around you! When placing an order, you can remark your body measurements based on our size guide. We then tailor the clothing to your exact data, ensuring a perfect fit. Our skilled artisans then bring your ideas to life, creating a uniquely tailored masterpiece. It's like having your own personal fashion designer!

Absolutely not! We believe in the magic of made-to-order. Your clothing isn't randomly pulled off a shelf; it's meticulously crafted just for you according to your body measurements. No mass production, only personalized perfection.

Certainly! We love turning your dreams into reality. If you have a specific design in mind, reach out to us. Our team will collaborate with you to create a one-of-a-kind garment that reflects your unique style and vision.

We stand by the quality of our products. If you notice any quality issues within 14 days of receiving your order, please contact us immediately. We'll swiftly address the issue to ensure your satisfaction with StarryDiva's apparel.

Quality takes time , so pls being patient! Each handmade pieces typically require 14-20 days for meticulous craftsmanship. Our studio is located in California, USA, and shipping within the USA generally takes 3-7 days. Pls place your order in advance to ensure timely delivery for your special event.

StarryDiva is the brainchild of passionate dancer and dance teacher Luna. Her experiences in lively bars, captivating performances, and the excitement of students donning dazzling costumes inspired her to provide exceptional and unique apparel for those who want to shine on stage, at festivals, and parties.

We'd love to hear from you! If you have any questions, need assistance, or just want to share your excitement, drop a message to our friendly customer service team at starrydivacs@gmail.com. We're here to make your StarryDiva experience truly magical!

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